Privacy Policy

At Wristlab “we”, “our”, “us”, your privacy is important to us. This Privacy Policy explains how wristlab.shop collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit the site, we automatically collect certain information about your device, including:

Web browser

IP address

Time zone

Cookies installed on your device

We also collect information about how you interact with the site, such as pages viewed and products clicked.

When you make or attempt to make a purchase, we collect:

Name

Billing and shipping address

Payment information processed securely by third-party providers

Email address

Phone number

This is referred to as Order Information.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders

Communicate with you about your purchase

Provide customer support

Screen orders for potential fraud or risk

Improve and optimize our website

Send promotional emails or messages only if you opt in

3. Sharing Your Information

We share your Personal Information with trusted third parties to help us operate our business, including:

Payment processors e.g., Shopify Payments, PayPal, Stripe

Shipping and fulfillment partners

Marketing platforms e.g., email or SMS services

We may also share information to comply with laws, regulations, legal requests, or to protect our rights.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences

Enable core site functionality

Analyze site performance

Improve your shopping experience

You can choose to disable cookies through your browser settings, but this may affect site functionality.

5. Email & Marketing Communications

If you subscribe to our emails or SMS, we may send you:

Order updates

Product launches

Promotions and special offers

You can unsubscribe at any time using the link in our emails or by contacting us.

6. Data Retention

We retain your Order Information for our records unless and until you ask us to delete it, or unless we are legally required to keep it.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request corrections

Request deletion of your personal data

Opt out of marketing communications

To exercise these rights, contact us using the details below.

8. Data Security

We take reasonable steps to protect your personal information and use secure technologies and trusted third-party services to prevent unauthorized access, disclosure, or misuse.

9. Children’s Information

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Updates will be posted on this page.