Shipping Policy
At Wristlab, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping details below.
📦 Order Processing Time
All orders are processed within 1–3 business days excluding weekends and holidays.
Once your order is processed, you will receive a shipping confirmation email with tracking information.
🚚 Shipping Times
Shipping times may vary depending on your location:
United States & United Kingdom: 5–10 business days
Canada & Europe: 7–12 business days
International Orders: 7–15 business days
Please note that delivery times are estimates and may vary due to customs, carrier delays, or peak seasons.
🌍 Shipping Locations
We currently ship worldwide. If your country is available at checkout, we can deliver to your location.
💰 Shipping Costs
Shipping costs (if applicable) are calculated at checkout and clearly displayed before you complete your purchase.
Promotional offers such as free shipping will be applied automatically when available.
📍 Tracking Your Order
Once your order has shipped, you’ll receive a tracking number via email.
Tracking updates may take 24–48 hours to appear after dispatch.
🛃 Customs, Duties & Taxes
International orders may be subject to customs fees, duties, or taxes imposed by your local government.
These charges are the responsibility of the customer and are not included in the product or shipping price.
❗ Incorrect Address / Failed Delivery
Please ensure your shipping address is accurate at checkout.
Wristlab is not responsible for:
Orders delivered to incorrect addresses provided by the customer
Failed deliveries due to unavailable recipients
If a package is returned to us, additional shipping fees may apply.
📦 Lost or Delayed Packages
If your order appears delayed or lost, please contact us at support@wristlab.shop
with your order number.
We’ll work with our shipping partners to resolve the issue as quickly as possible.